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Miscellaneous
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Mechanical Power Transmission Equipment
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Electronic
Testing & Measuring Equipment
Electrical & Electronic Equipment
Fibre Optics Materials & Components
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Transformers, Rectifiers & Converters
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Cable & Wire
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Miscellaneous
Construction
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Scaffolding / Prefabricated Structures
Pipe, Tubing, Hose & Fittings
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Miscellaneous
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Telecom
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Medical
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Marine &
Vehicles
Ships & Boats
Shore & Harbour
Mooring & Rigging
Marine - Mechanical
Ships Fittings
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Defence
Air »
Aircraft Electrical System
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Aircraft Instruments & Avionics
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Manufacturer
Sea »
Engines & Transmission
Other Mechanical Systems
Ship & Hull Fittings
Electrical Generation & Distribution
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Not categorized
Ships
Land »
Engines & Components
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Electrical & Electronic Components
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Not categorized
Tracked Vehicles Equipment
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Help / F.A.Q's
Please use the links below to navigate to the required help topic.
Getting Started
Why Do I Need To Register?
How Do I Register?
What do I do if I experience a problem with registration?
Does my password ever expire?
What should I do if I forget my user ID and / or password?
How do I change my user ID?
What are your Terms and Conditions?
Email Help
Ways to Purchase
How can I purchase from Liquidity Services?
What is a Sealed Bid Sales Event?
What is an Open Internet Auction?
What is a Fixed Price Sale?
What is the Special Sales - Sales Catalogue?
What is Special Sales - Search our Stock?
How do I purchase Items from the Sales Catalogue and/or from the Search our Stock facility?
Email Alerts
What are Email Alerts?
How do I receive Email Alerts?
What does "Pending Verification" mean?
I've lost my verification email, what should I do?
How do I change my Mailing Subscriptions?
My email address has changed - how do I update it for 'Email Alerts'?
What are twice yearly subscription confirmations?
I signed up for Email Alerts but haven't received any. What should I do?
How do I unsubscribe from Email Alerts?
Finding Items
What are the sources of the goods for sale?
How do I find items for sale?
Viewing Items
What if I have questions about a specific item?
How can I find out where the merchandise is located?
Can I physically inspect the items up for sale?
How do I contact the sales Event location?
What do the condition codes mean?
Do you provide photos of lots?
Bidding in an Auction
How do I bid in a Sealed Bid Sales Event or Open Internet Auction?
How can I keep track of the Lots I am bidding on?
Is there a minimum bid?
What is the minimum bid increment you will accept?
Can I use Proxy Bidding?
I keep losing... Can I bid more than the lowest amount?
Why does my bid show a bid range?
Can I cancel a bid?
Who am I bidding against?
How do I know when I have been outbid?
Do you advise me by email if I am outbid?
Why does the Sales Event closing time in an Open Internet Auction get extended when it is about to close?
How do I know if I have won a lot and how will I be notified?
What charges in addition to the bid amount will I incur?
How will the winner be determined in the event of a tie?
Will the winning bids be published after the sale has closed?
Payment & Collection of Purchased Items
When do I have to pay for goods that I have won?
How do I receive an invoice?
What is the Buyer’s Premium?
What methods of payment do you accept?
Can I pay cash when I collect the Lots I have won?
What currencies do you accept?
How do I check the status of my payment?
Is there a penalty if I don't make my payment on time?
Who is responsible for shipping and / or shipping costs?
How do I arrange for collection of goods?
Can Liquidity Services help me arrange for packing/shipping of my purchase?
Do I need an export license?
Do I need to supply Liquidity Services with a copy of export paperwork?
Will VAT be charged in the case of international transactions?
Other Questions
How do I contact Liquidity Services with other questions?
How do I file a dispute?