Email Alerts allow you to receive regular sales Event related emails of specific interest to you, based on the category selection choices you have made. Selecting any mailing category will also mean that you will receive occasional Special Alert emails highlighting special deals.

You can sign up for Email Alerts at any time and do not need to be registered in order to receive them.

We recommend that you register with us to receive Email Alerts.

HOWEVER:

To receive these without registering, simply click the 'Email Alerts' link in the navigation to the left under 'Buyer Support'. All that's required is an email address.

When you opt-in to one of our mailings lists, for your security and protection we require that you confirm your subscriptions before they are activated.

This prevents someone other than yourself from adding your email address to our mailing lists.

All items shown as 'Pending Verification' on your subscription management screen will only be activated when you click the subscription confirmation link which we will have sent to your email address associated with your subscription.

Click on the 'Email Alerts' link in the left-hand navigation under 'Buyer Support'.

You will enter a 2 step process.

First enter the email address that you used to sign-up with and click the 'Step 2' button.

A screen will then be displayed highlighting all the Mailing Categories you have previously subscribed to including those (if appropriate) at 'Pending Verification' status due to previous amendments.

At the bottom of this page will be a link saying 'Lost your Verification Email? Click here to have another one sent.'

Please click on the link and a new Verification Email will be sent you.

If you have previously signed up for 'Email Alerts' you can change your subscriptions at any time by clicking the 'Email Alerts' link in the navigation to the left under 'Buyer Support'.

You will enter a 2 step process.

First enter the email address that you used to sign-up with and click the 'Step 2' button.

A screen will then be displayed highlighting all the Mailing Categories you have previously subscribed to.

Simply check / un-check the relevant boxes to remove or add your email address to various categories and then click the 'Update Subscription' button.

For your security and protection you will be sent an email confirming these changes which you must verify. Failing to verify will mean that you receive no mailings in relation to changed categories.

Click on the 'Buyer Alerts' link in the left-hand navigation under 'Buyer Support'.

In the lower box on this page enter your current and new email addresses and click "Update Email". You will receive a verification email to this new address confirming the changes, failure to click on the link provided will result in you receiving no further Email Alerts.

NB: For registered customers this will not change the email address to which system generated / account related emails are sent. To do this Log in to My Account and change the email address under Profile > Email.

Twice a year we will send you an email confirming the mailing list subscriptions currently active on your account.
A link will be provided in this email to enable you to update / manage these list preferences.

Please note you can update / manage your subscriptions at any time by clicking on the 'Email Alerts' link in the left-hand navigation.

Check all of the following 3 points:

1) Did you authorise your Verification Email? You must do this to enable us to send you Email Alerts. See "I've lost my verification email, what should I do?" above to get another one sent to you.

2) Check whichever Email System you use to see if they have a 'Junk / SPAM' folder. You may find that some emails you want are automatically put in this folder.

- Also have a look at their Help section to see if this provides you with any guidance.

3) Have you or your technical department signed up for an external SPAM blocker system?

If so you may want to make sure the following addresses are included in your 'White List' - the group of people that can automatically send emails to you:
- informationUK@liquidity-services.com
- marketingUK@liquidity-services.com

Again you may want to have a look at their Help section to see if this provides you with any further guidance.

If you have already tried all of these options and are still experiencing problems, please contact us on informationUK@liquidity-services.com or +44 (0) 1249 464750.

Click the 'Unsubscribe' link in a mailer.

OR

Go to 'Email Alerts' in the left-hand navigation, sign-in using your email address and then update your chosen mailing categories as required.

NB: There is no way to unsubscribe from email sent that directly relates to business transactions you have chosen to make.