If you have any further questions you can contact us by telephone or email the Customer Service Helpdesk in the UK or Germany. For details please click the underlined link.

All disputes must be submitted to Liquidity Services in writing within 2 days of collection of the merchandise and must include the sales Event Number, the Lot Number(s), your Username and the Invoice Number, with a narrative describing the basis for the dispute.

Disputes can be submitted by clicking the link to the Customer Feedback Form or by sending an email to the Customer Service Helpdesk in the UK or Germany. For details please click the underlined link.

Claims related to property condition, minor count discrepancies or buyer's failure to inspect the merchandise prior to bidding/removal will not be accepted.