Simply click the Questions and Answers link in the Lot Details page and send your question to our Customer Service Helpdesk.

Questions related to the condition of property or maintenance records cannot be answered on the telephone by Liquidity Services employees.

Note: Liquidity Services sells merchandise 'as is' and 'where is' and it does not always receive full product information with the items. It may not be possible to supply buyers with all the information requested.

Within each Lot Detail there is a section called 'Location & Contacts' that shows the address at which the goods are located. A link is available in this section that directs you to the 'Where We Are' page with maps and further information for each location. The ‘Where We Are’ section is also accessible from the links shown to the left of this page.

Yes, all sales have scheduled preview dates. Contact information, as well as other preview and security information, can be found on the 'Lot Detail' pages. We encourage you to inspect all items physically before placing a binding bid.

You can find contact information, as well as preview, property collection and security information on the "Lot Details" pages for any given lot. You can also telephone or email the Customer Service Helpdesk in the UK. For details please click the underlined link.

For maps and driving directions to our various locations please select the appropriate 'Where We Are' link from the navigation on the left of this page.

Condition codes are used to indicate the condition of items. We provide these codes as a service to the customer and do not guarantee their accuracy. We do not recommend using these as a replacement for physical inspection.

For UK based sales:

• NewS - New Surplus. Has never been used and is sealed and labelled in OEM packaging
• Serv - Serviceable. Item may be new but is not sealed in original packaging, or is overhauled, certification may be available
• Rep - Repairable. Viewing recommended. Item has been used. May be unserviceable/incomplete due to defects and/or deficiencies on Condition Label
• MatR - Material Reclaim. Unserviceable. Value in the re-use of recoverable parts or material recovery

Yes, all items for sale will be displayed with photographs. Once you have selected the sales event and lot of interest, click on the “For all pictures, please click here” link on the Lot Details page.

These photographs are for information purpose only and cannot replace physical inspection of the property by the buyer.