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Privacy Policy
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Liquidity Services wants you to know that we take your privacy very seriously.
We have developed the following privacy policy that states what information we collect, how that information is collected
(whether it is by Liquidity Services, its parent company, a vendor working for Liquidity Services, or some other means),
for what purposes we collect information, how that information is used, and under what circumstances that information would be released.
Additionally, we want you to know when you have a choice regarding the collection or dissemination of any personal information,
and how you can exercise your options.
This privacy policy will also explain what steps Liquidity Services is taking to secure your private information and what steps you should take to safeguard that information.
Finally, the privacy policy will tell you how to correct any inaccurate information, and who you can contact regarding questions about our privacy policy.
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What information does Liquidity Services collect?
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Liquidity Services collects the following personal information from each person in order to establish an account with us:
- Your Name
- Your Company's Name
- Your address, city, county / state, and postal / zip code
- Your Country
- Your telephone number, secondary telephone and/or fax number
- Your email address
- Type of Business
- Your main categories of interest
This information is used for purposes of contacting you regarding your account with us. We will also, at your request send you information regarding upcoming sales events, unique property offerings, and special announcements based on criteria that you select when you register for an account with us.
Liquidity Services also collects information about your computer when you click on our web site. We log your IP address, browser type, access times, and referring site to help diagnose potential problems with our server, and to administer our Web Site. Your IP address is used to gather broad demographic information.
Our site uses cookies to keep track of your user account. We use cookies to deliver content specific to your interests, to save your username so you don't have to re-enter it each time you visit our site, and for other purposes. For our site to function properly, you need to have cookies enabled.
For site users who sign-up for ‘Email Alerts’ we only collect an email address.
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How does Liquidity Services collect information about you?
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Most of the information Liquidity Services collects about you is information that is voluntarily provided by you when you register for an account, sign up for ‘Email Alerts’, or place a bid in one of our sales events. Other information is available to us when you click on our site, and is collected electronically via our web engine.
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Why do we collect personal information?
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Liquidity Services collects personal information either for the purposes of establishing a business relationship (the information you give us when you register for an account or sign up for ‘Email Alerts’ on our web site), to collect payment for items you have bid on and to tailor the type of information that we provide to you regarding goods that are available for purchase.
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Choice/Opt-Out/Deletion
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Our site provides you with the opportunity to opt-out from receiving ‘Email Alerts’ at any time in the following ways:
1. By clicking on an ‘Unsubscribe’ link available at the bottom of all mailings
2. By clicking on the ‘Email Alerts’ link in the left-hand navigation and updating your preferences
You can also choose not to receive ‘Email Alerts’ from us at the point of registration.
Notes:
- In all these cases of unsubscription you will still receive system emails in relation to any business transactions you choose to make with us.
- For your security and protection you will be sent email confirmation of any changes made to ‘Email Alerts’. This prevents someone other than yourself from adding or removing your email address from our mailing lists.
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How do we use the information we collect?
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Information collected by us at Liquidity Services is used to communicate with you when we transact business.
Whether it is to notify you that you have been awarded a lot, or to contact you regarding payment, we use the information provided by you to facilitate the transactions you wish to consummate with us.
We do not release or sell customers personal information to any third parties without your consent, unless we are required to by law, or in the good faith belief that such action is necessary in order to conform to the edicts of the law or comply with an official investigation by a law enforcement organisation.
Liquidity Services may provide transaction related information to Government or private auditors for the purpose of inspecting or validating our business practices, accounting records or financial reports. Any release of information for such a purpose will be done under standard confidentiality restrictions.
For those customers who have signed up for ‘Email Alerts’ we will also use this information to contact you regarding Events and Special Promotions in-line with preferences made by you.
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What steps do we take to secure your personal information?
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This site has security measures in place to protect the loss, misuse and alteration of the information under our control. Our site uses the standard SSL (secure sockets layer) encryption for all sensitive data that is transmitted over the Internet.
This includes customers adding data to the web site, and employees transmitting data off the web site. No information, including the passwords that would give access to sensitive information ever flows over the Internet un-encrypted.
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How can I protect my personal information?
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Do not release information about your account to anyone who is not authorised by you to transact business with us on your behalf. Do not tell anyone your password. Liquidity Services personnel will never ask you for your password as a means of verifying your identity.
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How can I correct inaccurate personal information?
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You can always change personal information such as your address, email address, phone or fax number through the 'Profile > Account or Addresses' section of 'My Account' on the web site.
If you experience difficulty in correcting personal information or have any questions regarding our Privacy Policy, please contact us using the details listed below.
If you have any questions, concerns or suggestions on how we can improve our web site, please contact us or use our Feedback Form and select Web Master from the category drop-down box.
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Liquidity Services Ltd,
Unit 4, Prince Rupert House, Cavalier Court,
Bumpers Way, Bumpers Farm,
Chippenham, Wiltshire, SN14 6LH.
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Liquidity Services GmbH
Sandstrasse 7
85445 Schwaig/Oberding
Germany
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